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Flagship Docks Customer Service Expectations and Code of Ethics:
- Professional Craftsmanship.
- Good Communication Skills.
- Fast and Accurate Response Times.
- Dock Boats & Equipment that are Clean, Organized, and Maintained.
- Knowledge of the Local Area, Dock Construction, and Applications.
- Understanding the Customer’s Needs and Concerns.
- Invoices and Payments Completed Accurately.
Terms and Conditions of Flagship Dock Services:
Flagship Dock Services is not responsible for damages relating to the following: extreme winds, named storms, hail damages, flooding, draught, or damages from unqualified operations of dock equipment or unqualified repair work.
Flagship Dock Services Warranty of Services:
- 1 Year Warranty for Installations or Repairs by Flagship Dock Services
- 3 Year Warranty for Custom Dock Construction
Vendor Warranty Applies for all Vendor Products – Contact Directly for Specific Product Warranty Information